Privacy policy

Privacy & Cookie Policy

Effective Date: 01/06/2025

At Lessly, we believe in less tax, less jargon — and less worry about your personal data. We’re a fully online accounting firm based in New Zealand, and this privacy policy explains how we collect, use, and protect your personal information.

1. What We Collect

We collect only what we need to serve you better and comply with New Zealand tax laws. This may include:

  • Your name, contact info, and IRD number

  • Business and financial details

  • Accounting records and supporting documents

  • Communications with us (emails, messages, Zoom recordings, etc.)

  • Website and app usage data (via cookies and analytics tools)

2. How We Use Your Info

We use your information to:

  • Deliver our accounting, tax, and advisory services

  • Communicate with you (Slack, email, Zoom, HubSpot)

  • Comply with AML/CFT obligations and IRD requirements

  • Improve our services and digital experience

  • Send important updates and relevant offers (you can unsubscribe anytime)

We do not sell your data. Ever.

3. Who We Share It With

Only when needed, and only with:

  • Inland Revenue (when legally required)

  • Our trusted tech partners (like Xero, HubSpot, Google, etc.)

  • Our internal team and offshore staff (all under strict confidentiality)

  • Legal or regulatory authorities, if required by law

We keep everything locked down and never share your data for advertising purposes.

4. Data Storage & Security

Your data is stored securely using cloud-based tools that comply with industry best practices and New Zealand privacy laws. We take data protection seriously and use encrypted platforms wherever possible.

5. International Transfers

Some of our team members and systems operate offshore (e.g. in India), but all work is done under NZ data protection standards and with appropriate agreements in place.

6. Cookies

Our website uses cookies to make your experience better. You can control cookies via your browser settings. We use tools like Google Analytics and HubSpot to understand how you interact with our site — no creepy stuff, just insights.

7. Your Rights

You have the right to:

  • Access your personal data

  • Ask us to correct or delete it

  • Withdraw consent (where applicable)

  • Lodge a complaint with the NZ Privacy Commissioner

Just email us at hi@lessly.co.nz and we’ll sort it.

8. Changes to This Policy

We may update this policy from time to time. When we do, we’ll post the updated version here with the effective date.

9. Contact Us

Got questions?
Reach out to our privacy team at hi@lessly.co.nz
Or write to: Lessly, PO Box [Insert Box], Auckland, NZ (Just kidding — we’re fully online 😄)